A return / exchange request must be raised within 3 days from the day of delivery.
In your return / exchange request do let us know how you would like to proceed, we'll ask you the same at the time you raise the request as well:
- A return for a refund.
- A size exchange.
- A product exchange.
You can raise a return/exchange request by contacting us on WhatsApp by clicking here or send us an email on support@threadspeare.com.
A reverse pickup will be booked within 24-48 hours of receiving the return/exchange request.
~In case of return, Rs.100 will be deducted from the refund amount as the cost of reverse shipping.
~In case of exchange, there are no additional costs to be paid. (other than the price difference, if there are any)
You can read the detailed returns policy here.