Privacy policy

Last updated: 22/07/2025

Welcome to ThreadSpeare ("we", "our", or "us"), operated by ‘S R Apparel’, a proprietorship entity registered in Jaipur, Rajasthan. We value your trust and are committed to protecting your personal information. This Privacy Policy describes how your personal data is collected, used, and shared when you visit or make a purchase from our website, threadspeare.com (the “Site”).

 

1. Information We Collect

When you visit the Site, we may collect the following information:

a. Personal Information

When you make a purchase or attempt to do so, we collect:

  • Name
  • Billing and shipping addresses
  • Email address
  • Phone number

b. Device Information

When you browse the Site, we automatically collect certain information about your device, including:

  • Web browser
  • IP address
  • Time zone
  • Cookies and tracking data
  • Pages viewed and referring websites

c. Order & Transaction Information

  • Order history
  • Purchase details
  • Communication records (e.g., customer support chats or emails)

Note: Online transactions via UPI, debit cards, credit cards, netbanking and any other mode are processed by our payment processing partners (Cashfree Payments) that follow RBI guidelines for secure online transaction. We do not get access to your credit card, debit card, netbanking or UPI details in case you opt for Prepaid payment mode.

 

2. How We Use Your Information

We use the information we collect to:

  • Fulfil and manage your orders
  • Communicate with you (e.g., order confirmations, support)
  • Screen orders for potential fraud
  • Personalize and improve your shopping experience
  • Advertise and retarget through platforms like Google Ads and Meta Ads (in line with their policies)
  • Comply with legal obligations

 

3. Sharing Your Information

We only share your data with trusted third parties necessary for operating our business:

  • Shopify (our ecommerce platform provider)
  • Payment processors (Cashfree, being the payment processor currently present on the site)
  • Shipping providers
  • Marketing & analytics tools (e.g., Google Ads, Meta Ads, Klaviyo, Google Analytics)

We do not sell, rent, or trade your personal data.

 

4. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Keep you logged in
  • Store your cart information
  • Analyse website traffic
  • Serve targeted advertisements through Google and other platforms

By using our site, you consent to our use of cookies. You can manage your cookie preferences in your browser settings.

 

5. Your Rights

Depending on your location, you may have rights to:

  • Access the personal information we hold about you
  • Request correction or deletion of your data
  • Withdraw consent or opt-out of marketing
  • File a complaint with a data protection authority (e.g., GDPR/CCPA)

To exercise these rights, contact us at support@threadspeare.com.

 

6. Data Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

 

7. Security

We follow industry best practices to protect your personal information from loss, misuse, or unauthorized access.

 

8. Minors

Our website is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

 

9. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our practices or for legal/regulatory reasons. The latest version will always be available on this page with the updated date.

 

10. Contact Us

For more information about our privacy practices or to make a request, please contact us:

Email: support@threadspeare.com
Address: S R Apparel, A-36, New Sachiwalay Vihar, Kalyanpura, RIICO Kanta, Mansarovar, Jaipur-302020