Shipping policy

We aim to deliver your order as quickly and smoothly as possible. To achieve this, we request you to give a detailed address with proper house numbers, locality, landmarks wherever applicable and the correct pin code. Here’s everything you need to know:

Payment Options:

• Cash on Delivery (COD) available on eligible pin codes.

• Prepaid payments accepted via all major online payment methods.

Cancellations:

• Orders once dispatched cannot be cancelled. To cancel an order, please reach out to us via email on support@threadspeare.com or Whatsapp. 
  
• Order are usually dispatched in 6-24 hours, however the timeframe for the order to be dispatched can be as low as 2 hours (this is done to expedite the delivery time). Please reach out to us before the dispatch in case of any changes or cancellation are to be made to your order.

Dispatch Timeline

• Orders are usually dispatched within 24–48 hours from the time of order placement.

• Orders placed on Sundays or public holidays will be processed on the next working day.

Delivery Partners

• We only ship through trusted and trackable logistics partners to ensure your order reaches you safely and on time.

• Once dispatched, you’ll receive a shipping confirmation email with tracking details so you can follow your package every step of the way.

Delivery Timelines

• Estimated delivery time is typically 3–7 working days, depending on your location.

• Remote areas may take slightly longer due to logistical constraints.

Shipping Notifications

• You’ll be kept informed via email notifications at key stages:

  • Order confirmation

  • Dispatch with tracking info

  • Delivery updates

Additional Notes

• Please ensure your shipping address and contact details are accurate to avoid delays.

• In case of any issues or delivery exceptions, our support team will get in touch to assist.